Shipping policy

Shipping policy

Drive256 orders may be fulfilled from available stock or sourced for a specific order, depending on the item. The product page and checkout will indicate the applicable availability and delivery information.

Delivery locations and charges

Available delivery destinations, shipping methods, and delivery charges are shown at checkout before you place your order. If we cannot deliver to your address, the available options will be shown at checkout or we will contact you.

Processing and delivery

Processing and delivery estimates, where provided, depend on product availability, destination, supplier processing, carrier schedules, and any customs procedures. Estimates are not guaranteed delivery dates unless we expressly state otherwise.

If an item is listed as a preorder or requires sourcing, we will provide the relevant estimated delivery information before purchase. If we become aware of a significant delay, we will contact you with an update and the available options, subject to your rights under applicable law.

Tracking

Where tracking is available, we will share the details once your order has been dispatched.

Customs and import charges

If an order crosses an international border, customs duties, taxes, or other import charges may apply. Any charges collected by Drive256 will be shown at checkout. Charges not collected at checkout may be requested by the relevant authority or carrier; please review the delivery details before ordering.

Delivery details and issues

Please check that your delivery address and contact details are correct before placing your order. If you need to make a change, email us as soon as possible. We cannot guarantee a change after an order has been processed or dispatched.

If your order arrives damaged, is incorrect, or has not arrived when expected, contact [email protected] with your order number. We will investigate and help you with the next steps.